Vision

To be a leading global regulator of public utilities.

Mission

In regulating public utilities, RURA:

• promotes free and fair competition;

• protects the rights of consumers and balances the interests of all stakeholders;

• promotes availability of affordable, quality services to all; and

• leads in the development of the public utilities sectors. 

The Authority upholds the following core values:

• Independence

• Transparency and Accountability

• Fairness

• Integrity

• Professionalism

• Innovation

• Sustainability

Inspiring Development