1. Freight Forwarders Services 

a. Overview

These are companies that organise shipments for individuals or companies to get goods from the manufacturers or producers to a market, customer or final point of distribution. Forwarders contract with a carrier or often multiple carriers to move the goods. A forwarder does not move the goods but acts as an expert in the logistics network. In Rwanda carriers can use a variety of shipping modes including ships, airplanes and trucks and often multiple modes for a single shipment. The number of licensed freight forwarders is still increasing.

b. RURA Role

To encourage more investments in the sub sector, RURA set guidelines for freight forwarders services licensing.