International Gateway Traffic Verification System (IGTVS).
The International Gateway Traffic Verification System (IGTVS) allows Rwanda Utilities Regulatory Authority (RURA) to monitor the performance of telecommunication companies. With the system, RURA is capable to independently audit and monitor the networks in Rwanda in the bid to ensure that they are providing the committed services.
The technology was the outcome of a procurement process that began in November 2011 with an international tender issued by RURA for a system that would enhance the technical capacity to effectively exercise its regulatory mandate.
The bid was won by a consortium made of GVG and Switzerland-based leader in inspection and verification services, Société Générale de Surveillance (SGS), both sector members of the International Telecommunication Union (ITU). Before this, RURA had no visibility over the telecom traffic and could only rely on declarations made by operators.
The technology empowers the Regulator to effectively intervene in the elimination of fraudulent traffic and the overall improvement of the quality of service delivered to end-users in Rwanda.
3. Why a verification tool was needed?
4. Harmonization of rates
Following the least-cost routing principle used by international carriers, operators tend to regularly change their routes of international traffic to get higher traffic volume at cheaper rates. Consequently, carriers get more revenues as the retail price remains unchanged. With the IGTVS, the minimum rate for terminating international traffic in Rwanda has been fixed to 22 US cents.
5. IGTVS Solution
How are the objectives achieved?
7. Generation of reliable and accurate statistics
The IGTVS is an Interconnection Management System combining together applications necessary to provide timely and accurate analysis of traffic volume.
8. Supervision of QoS
The following two key indicators help to monitor the quality of experince of users on international routes:
• Answer-Seizure Ratio (ASR) measures call attempts. It is a ratio of call answered/call attempts.
• Average Length of Call (ALOC) or Average Call Duration.
9. Fraud detection and management
This is a self-financing project which was aquired under a Build, Operate and Transfer ( BOT) business model. RURA-GVG partnership is such that the total project cost is covered by the revenues generated from the international traffic
For more information about IGTVS regulation, you can go to the following link http://www.rura.rw/fileadmin/board_decision/REGULATIONS_IGTVS.pdf